Terms of service

Welcome to [byshops.top]'s Cash on Delivery (COD) service! To ensure that you have a clear understanding when using our services, here are our Terms of Service. Please read the following terms carefully before using the service:

## 1. Service Definition
Cash on Delivery (COD) is a payment method that allows you to pay the order amount when you receive the goods, rather than paying in advance when placing the order. Our COD service is designed to provide you with a more flexible and convenient shopping experience, allowing you to pay after confirming that the goods are correct.

## 2. Scope of Application
- Our COD service is applicable to some designated areas and products. When placing an order, the system will automatically determine whether the COD service is supported based on your delivery address and selected products. If the page displays the "Cash on Delivery" option, it means that the order supports COD.
- Some special products or large orders may not support COD service. Please refer to the page prompts for details.

## 3. Order Process
- When placing an order, please select "Cash on Delivery" in the payment method. After confirming that the order information is correct, submit the order.
- We will arrange delivery as soon as possible after the order is submitted. During the delivery process, the courier will contact you to confirm the delivery time and address.
- When the courier delivers the goods, please inspect the goods on the spot. After confirming that the quantity, model, appearance, etc. of the goods are correct, pay the order amount to the courier. The payment method can be cash or other payment methods supported by some courier companies (such as WeChat, Alipay, etc.), which is subject to the payment method provided by the courier.

## 4. Inspection and payment
- When receiving the goods, please be sure to inspect the goods in person. Check whether the product packaging is intact and whether the product itself is damaged or defective. If there are any problems, please communicate with the courier in time and choose to refuse the goods.
- After confirming that the goods are correct, please pay the order amount to the courier. Please prepare the corresponding cash or other payment methods to complete the payment smoothly.
- After the payment is successful, the courier will officially deliver the goods to you and provide the corresponding payment voucher or receipt.

## 5. Order Cancellation and Refund
- If you need to cancel an order during delivery, please contact our customer service team as soon as possible. Once the goods have been shipped and the courier has contacted you, the order cannot be cancelled.
- If the goods are damaged or wrong during delivery, you can refuse to accept the goods. After refusing, please contact our customer service team in time and we will refund or reissue the goods for you.
- For paid orders, the refund will be made according to the actual payment method. If it is paid in cash, the refund will be returned to you by bank transfer or other mutually agreed methods.

## 6. Fees and Responsibilities
- When using COD service, you need to pay the order amount and possible delivery fees. The delivery fee will be clearly informed when placing the order and included in the total amount you pay.
- We will try our best to ensure the safety of the goods during delivery, but we are not responsible for losses caused by force majeure or other non-human factors. It is recommended that you carefully check the goods when receiving them and keep the payment receipt properly.

## 7. Service Changes and Termination
- We reserve the right to modify, suspend or terminate the COD service at any time, but we will inform you in advance through website announcements, email notifications, etc.
- If the COD service cannot be carried out normally due to special circumstances (such as natural disasters, policy adjustments, etc.), we will notify you in a timely manner and assist in resolving related issues.

## 8. User Obligations
- You should ensure that the delivery address, contact information and other information provided are accurate so that we can deliver the goods smoothly.
- When receiving the goods, you should actively cooperate with the courier's work, receive the goods at the agreed time and place, and pay the order amount in time.
- You should keep the payment voucher or receipt properly so that it can be used as a transaction voucher when needed.

## 9. Dispute Resolution
- If you encounter any problems or disputes during the use of the COD service, please first contact our customer service team, and we will do our best to resolve it for you. If the negotiation fails, both parties may file a lawsuit with the People's Court with jurisdiction.

Thank you for choosing [byshops.top]'s cash on delivery service! We will do our best to provide you with a high-quality and convenient shopping experience. If you have any questions, please feel free to contact our customer service team.